Contact us
Questions about a product, your order, a return or anything else? We're happy to help and usually reply within 24 hours.
Email: info@lumareed.com
If your question is about an order, please include your order number.
Company details
Luma & Reed is a trade name of Black Nocturne LLC.
Store: Luma & Reed
Operated by: Black Nocturne LLC
Registration no.: 2026-001958126 (Wyoming, USA)
Address: 30 N Gould St, Ste N, Sheridan, Wyoming 82801, USA
Email: info@lumareed.com
Customer service hours (AWST, UTC+8): Monday–Friday 09:00–17:00, Saturday–Sunday 10:00–16:00. We usually reply within 24 hours.
Please don't send returns to the address above – contact us first and we'll give you the return address (see our Return & Refund Policy).